SecurOS® Dispatcher

Incident Management Platform

Centralize your facility's safety and security management with SecurOS® Dispatcher, the advanced incident management platform that ensures seamless coordination and oversight. From real-time monitoring to automated incident responses, SecurOS® Dispatcher provides comprehensive control in a user-friendly interface.

Key Features

Real-Time Monitoring

Experience uninterrupted monitoring through a centralized dashboard that integrates video feeds and incident alerts for rapid response.

Interactive Maps

Visualize incidents and security measures on dynamic maps for precise situational awareness and decision-making.

Customizable Response Scenarios

Automate your incident response processes by creating new incident types or customizing existing ones with specific response protocols to fit your organization’s unique needs.

Alarm Delegation

If an operator does not respond to an incident within a predefined timeline, it automatically gets escalated to a superior. Furthermore, operators who need to step away from their workstations temporarily have the option to forward their request to a supervisor, enabling the supervisor to reassign the incident elsewhere.

Streamlined Data Management

Manage and store incident data efficiently, enabling easy access for analysis and documentation.

Comprehensive System Integration

Seamlessly integrate with third-party perimeter intrusion, access control, and fire alarm systems for a holistic security approach.

Operator Action Auditing

Track operator actions and incident processing for informed managerial decisions and improved accountability.

Scheduled Maintenance Windows

Implement maintenance windows to manage device events without overburdening operators.

Comprehensive 
Incident Management
Platform

How SecurOS® Dispatcher Helps You Manage Incidents

Immediate Alerts
Receive real-time alerts from integrated systems, enabling proactive management of potential threats.
Decision-Making Support
Benefit from tools that assist and streamline decision-making processes during critical incidents.
Post-Event Analysis 

Generate detailed after-action reports to assess incident handling and refine future response strategies.